Privacy Policy

This Privacy Policy explains how Saints Tree Service Cleveland collects, uses, and protects your personal information when you use our website, blog, or app. We are committed to safeguarding your privacy and providing transparency about the handling of your Personally Identifiable Information (PII).

PII refers to information that can be used alone or with other data to identify, contact, or locate an individual, or to identify an individual in context, as defined by U.S. privacy laws. Please read this policy carefully to understand how we manage your information.

Information We Collect

We may collect personal information from users when you interact with our website or services. This can include:

• Name

• Email address

• Phone number

• Any other details you voluntarily provide to help us improve your experience

Information is collected primarily when you fill out forms, register, request quotes, or otherwise submit data on our site.

How We Use Your Information

The information we collect may be used for:

• Responding to customer service inquiries and requests

• Administering surveys, promotions, contests, or other website features

• Following up after correspondence via email, phone, or live chat

• Providing services or information you request

How We Protect Your Information

We take your data security seriously. Personal information is stored on secure networks and is accessible only to authorized personnel with confidentiality obligations. Sensitive information is encrypted using Secure Socket Layer (SSL) technology.

All transactions are processed through trusted payment gateways and are not stored on our servers. We do not use malware scanning or PCI vulnerability scanning on our systems.

Cookies

We do not use cookies for tracking purposes. You can manage cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.

Third-Party Disclosure

We do not sell, trade, or share your PII with outside parties without prior notice, except for trusted service providers who assist in operating our website or delivering services. These parties are required to keep your information confidential.

Information may also be disclosed when required by law or to protect the rights, property, or safety of our company or others.

Non-personally identifiable information may be shared for marketing, advertising, or analytic purposes.

Third-Party Links

From time to time, we may link to third-party products or services. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage users to review their policies before providing personal information.

Children’s Privacy (COPPA)

We do not specifically market to children under 13 years old and do not knowingly collect personal information from children in this age group.

Fair Information Practices

We follow Fair Information Practices principles to protect user data. In the event of a data breach, we will notify affected users via email within 7 business days.

Individuals have the right to pursue legal action against organizations that fail to comply with privacy regulations, ensuring enforceable rights against data collectors and processors.

CAN-SPAM Compliance

If you provide your email address, we may use it to send information, respond to inquiries, or provide updates about our services.

To comply with the CAN-SPAM Act:

• Our emails include our business’s physical address

• You can unsubscribe at any time by contacting us, and we will promptly remove you from all correspondence

Contact Us

If you have any questions about this Privacy Policy, please contact:

Saints Tree Service Cleveland

• Email: info@treeserviceclevelandoh.com

• Phone: (216) 438‑9080

• Website: treeserviceclevelandoh.com